Informal Carer INNOVAGE PROJECT Web Services for
European Care Foundation is an official member of INNOVAGE carers association network. The INNOVAGE project is dedicated to developing, testing as well as surveying and cataloguing, social innovations for older people. Apart from selecting social innovations exemplars and creating a new European evaluation system of their impact on healthy life expectancy, four new innovations will be developed and tested: a) social innovation for user – driven housing of older people, b) a web-platform for informal carers of older people, c) social intervention for improving obesity in old age, d) social innovation for activation of people with dementia living in long term care institutions.
European Care Foundation will participate in the development of a multilingual web platform for informal carers that will be implemented in 27 EU Member States. National organizations, members of INNOVAGE network, are responsible for developing national information and disseminating the web platform at national level. Italian National Institute of Health and Science on Aging (INRCA) (www.inrca.it) and Eurocarers Association (www.eurocarers.org) are the partners responsible for coordinating the development and dissemination of this social innovation for informal carers.
The platform will provide to end-users:
- national information on care and support services
- legal and financial information
- information about the most common impairments of older people
- strategies and information about coping with caregiving
- suggestions on how to reconcile care with family and work
- interactive services for both peer and professional support via social network, forum, chat, video conferencing tools
The web platform for informal carers aims to:
- provide appropriate web-based support services to informal carers
- make them available also in countries with few or total lack of targeted services
- promote an active network of carers organizations
This project has received funding from the European Union’s Seventh Framework Programme for research, technological development and demonstration under grant agreement no ”.
We are the creators and promoters of “caring-volunteering” – we have created this term and we are promoting “caring-volunteering” in theory and practice throughout the EU.
A shake-up of the EFO. Anincreasing need for the services rendered by the EFO requires innovations that will let us carry out our mission to a greater extent. We focus on the needs and subjectivity of our charges. Maintaining high level of standards, together with expansion (the ability to cater for a larger number of contracts simultaneously) and keeping competitive prices require implementation of a suitable system of managing an institution.
CRM – one of the projects of the shake-up, being currently implemented. Thanks to the automation of the organizational process we will be able to move more assets from the coordination level to the implementation of care for people in need. The implemented system will be operated through the internet, as well as a mobile phone.
E-learning platform – in order to train volunteers in the specialist care an e-learning platform will be used. Before people attending this free course are permitted to work their qualifications, obtained during the course, will be checked in practice during care for the elderly, suggested by the borough the carer belongs to.
On-line translating – in order to be more competitive and offer better standards of care for the charges we are implementing an on-line translating system by mobile phones so the carers, charges and their families can communicate easily. This will enable us to employ carers with the basic knowledge of the language and stress-free learning while working.
Internet shop – the above elements will be completed by an internet shop, where customers will be able to order and buy products necessary for the proper care of the elderly and the disabled (wheelchairs, diapers, different care products etc.).
Thanks to the combination of the above elements the EFO will increase its potential on the market and will be able to answer the growing needs of the EU as far as care for the elderly and the disabled is concerned.